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Organization: California Department of Motor Vehicles
Date: January 27, 2009
DMV Online Transactions Increased 15% During 2008
SACRAMENTO — The California Department of Motor Vehicles (DMV) announced today a significant increase in customers using DMV online services. In 2008, more than 7 million customers used online DMV transaction services, an increase of 15 percent over 2007.
"Customers conducting DMV business online save time, energy and it is good for the environment," said DMV Director George Valverde. "The DMV Web site offers a convenient alternative for our customers to renew their vehicle registrations, driver licenses and other important activities."
Vehicle registrations remain the most popular online option, as 5,577,328 vehicles were registered through the DMV website, a 14.8 percent increase over the 2007 total of 4,857,251. June and July were busy months for online vehicle registrations surpassing 500,000 transactions twice for the first time since the 2003 inception of the online program.
Online driver license renewals totaled 641,337, a 31.8 percent increase from 486,532 logged the previous year. Online change of address filings numbered 742,021 and notice of release of liability filings totaled 909,957.
Customers can perform any one of the following transactions and functions on the DMV Web site:
• Renew driver license
• Renew vehicle registration
• Make a change of address
• Register to vote
• Purchase personalized plates
• File a notice of release of liability
• Check the license status of driver's education or traffic schools, new or used vehicle dealers
• File vehicle transfer forms
• Calculate fees and taxes due
• Request refunds
• Find the nearest DMV offices, hours of operation and wait times
• Schedule office appointments for up to three transactions or for three separate customers
• Make appointments for both car and motorcycle driving skill tests
• Study the Driver's Handbook, the Motorcycle Handbook, the Parent-Teen Training Guide
• Take interactive driver's license exams
• Answer the most frequently asked questions in extensive archives
* * *
Don't Stand In Line, Go Online! Doing business with the DMV has never been easier. The DMV offers an array of services to customers 24 hours a day, 7 days a week through its Web site (www.dmv.ca.gov), including online appointments for written and drive tests; vehicle registration and driver license renewals, selection of personalized license plates, changes of address and payment of fees via secure debit transactions.
DMV is a department under the Business, Transportation and Housing Agency, which is under the direction of Secretary Dale E. Bonner. The DMV licenses drivers; maintains driving records; registers and tracks official ownership of vehicles and vessels; investigates auto and identity-related fraud; and licenses car dealers, driving schools, and traffic violator schools.
SACRAMENTO — The California Department of Motor Vehicles (DMV) announced today a significant increase in customers using DMV online services. In 2008, more than 7 million customers used online DMV transaction services, an increase of 15 percent over 2007.
